Frequently Asked Questions
Everything you need to know about your Offduty India order.
How long does shipping take?
Orders are typically processed within 24-48 hours. Domestic delivery usually takes 3 to 7 business days depending on your location.
What is your return and exchange policy?
We offer a 7-day return and exchange policy. Items must be unworn, unwashed, and have all original tags attached to be eligible for a refund or replacement.
Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery for most pin codes across India. A nominal COD convenience fee may apply at checkout.
How do I find my correct size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it against our chart to ensure the perfect fit.
Can I cancel my order?
You can cancel your order within 12 hours of placing it, or before it has been dispatched, whichever is earlier.
Are the colors of the products accurate?
We strive to display product colors as accurately as possible. However, due to monitor settings and lighting during photography, slight variations may occur.